Reference

Your data choices stay visible

Your account details, cookie choices and UPI, Paytm or PhonePe payment records are handled under this Privacy Policy before you open an account or return to your wallet.

Account dataCookie choicesUPI recordsPaytm receiptsPhonePe references
dpbossnet Your data choices stay visible
PRIVACY HELP

Reach us for privacy requests

Privacy questions should come through a channel where we can confirm the account and keep a clear record of the request.

Email privacy desk Write to [email protected] with your registered mobile number and a short request.
Account support chat Use the chat inside your account when the request is linked to wallet records…
Security escalation If you suspect account access by another person, tell us quickly through chat or…
SECURITY PRACTICE

Controls that protect your privacy

We handle privacy as part of daily account operations, not as a separate afterthought. Payment matching, withdrawal checks, cookie settings, device alerts and support replies all create records…

Data we collect

We collect account details you provide, device signals, login activity, cookie choices, support messages and payment references.

Payment privacy

UPI, Paytm, PhonePe and Google Pay details are used to confirm transaction status and resolve mismatches.

Cookie controls

Cookies help keep you signed in, remember basic preferences and flag unusual activity.

Account security

We use verification checks before sensitive account changes, data copies or withdrawal-related updates.

Retention approach

We keep account and payment records for as long as needed for service, disputes, security checks and legal duties.

Your request rights

You can ask to correct personal data, receive a copy, question a use of data or ask how long a…

Privacy questions before you join

Before you open an account, you should know what happens to your data and how to contact us later. These answers cover account records, payment references, cookies, security checks, data requests and access rules for India. If your question involves a specific transaction or login event, contact us with the registered details so we can trace it safely.

We collect the details needed to create and protect your account, such as name, mobile number, email address, login data, device signals and payment references. Extra verification may be requested only when account safety or records require it.

We use payment references to match deposits, withdrawals, failed attempts and support queries. The record may include method name, time, amount and reference ID, but we never ask for wallet PINs or banking passwords.

Yes, you can email [email protected] or contact chat from your account. We first confirm that the request belongs to you, then share the data we can provide under applicable law and security rules.

You can request a correction through account chat or email. We may ask for proof or a confirmation step before changing contact details, because those details are used for login checks and privacy replies.

Cookies help maintain your session, remember basic choices and identify unusual login patterns. You may adjust browser settings, but some account features and security checks may not work properly if cookies are blocked.

We keep records only while they are needed for account service, dispute handling, security checks and legal duties. Some payment and support records may need to remain longer than general profile data.

Access and eligibility depend on local law and are available where local law permits. Privacy requests remain available through our contact paths, even when a service feature is not available in your area.